Lifetime Warranty FAQ

1) What does your "Lifetime Warranty" really mean?
2) How do I submit a warranty claim?
3) Are there any exemptions to your Lifetime Warranty?

Stun Gun FAQ

1) When should I carry my stun gun?
2) What kind of battery does my flashlight/stun gun use?
3) How long should I recharge my flashlight/stun gun for?
4) Can I use other rechargeable battery in my flashlight/stun gun?
5) Why isn’t the charging light turning green on my Diablo stun gun?
6) Will my flashlight/stun gun overcharge?
7) How often should I recharge my flashlight/stun gun?
8) What is the difference between a stun guns and a tasers?
9) Why is there only one spark on my tactical stun gun?
10) What is the best point of contact on an assailant?
11) Red light issue: When charging my stun gun, the red light never turns off/changes to green.
12) Will the stun penetrate clothing?
13) Slider switch has fallen off and has been misplaced/lost

Pepper Spray FAQ

1) How effective is Guard Dog pepper sprays?
2) What if I accidentally spray myself?
3) What is the Protected 4 Life program?
4) How do I sign up for the Protected 4 Life program?

Bulletproof FAQ

1) How should I clean my backpack?
2) What is the level of protection for our bulletproof backpacks?
3) Are your backpacks NIJ certified?
4) What materials are your backpacks made with?

Battery & Charging FAQ

1) What kind of battery does my flashlight/ stun gun use?
2) Can I use other rechargeable batteries in my flashlight/stun gun?
3) Do I have a Lifetime Warranty on my battery as well?
4) The battery on the website doesn’t match the one I have.
5) How long should i recharge my flashlight/ or stun gun for?
6) Why isn't the charging light turning green on my stun gun?
7) Will my flashlight/ or stun gun over charge?
8) How often should I recharge my flashlight or stun gun?

Orders & Shipping FAQ

1) International shipping?

LAWS & LEGALITIES FAQ

Questions about whether stun guns or pepper sprays are legal?