file a warranty claim

1 icon1

Buy a Guard Dog Security product

2 icon2

Register your product within 30 days of purchase

3 icon3

After some time, the product seems to stop working like it used to

4 icon4

Guard Dog will process your request and provide an email response. (Processing time: 3 days)

5 icon5

Product is shipped back to Guard Dog

6 icon6

We fix your product or replace it.

7 icon7

We send you back your replacement product free of charge

8 icon8

Customer receives working product, with a Lifetime Warranty for any future occurrences

File Warranty Claim Now!

You're covered with the industry's best Lifetime Warranty

We apologize that your Guard Dog Security product is not working as intended. Rest assured, we are committed to making the warranty claim process as easy as possible for you.

To initiate a warranty claim, please follow these steps:

  1. Check and fill out the form below to file a warranty claim.
  2. In the “Subject” field, choose FILE A WARRANTY CLAIM.
  3. Complete the form with all necessary information, providing details about the issue with your product.
  4. Submit the form to initiate the warranty process, and our team will promptly assess your claim.

Please allow 10-15 days for the assessment of your product's defect. If, for any reason, the product does not fall under the Guard Dog Lifetime Warranty, it will be returned to you with an explanation.

Thank you for choosing Guard Dog Security. We appreciate your trust in our products, and we are here to ensure your satisfaction.

info-tip

You will receive an email within 1-2 business days after submission with the status of your claim and/or next steps.